SERVICE PRODUCT

Product Repair Services

Smart Phones & Tablet

  • Back end and Front-end Services for Multinational brands
  • Spare parts management and warehousing
  • Trained Technicians by the brand
  • Flexible facility suited to brand
  • CRM of brand can be installed

IT & Printers

  • Representative Repair Service Center for various brands in the country
  • Product includes Printer, Computer, Notebook, IT Network equipment
  • Provide installation service
  • Provide Repair at the service center.
  • Provide Delivery Service to and from Service Center
  • Provide Onsite repair service

Consumers Electronics

  • Representative Repair Service Center for various brands in the country.
  • Products include TV, Air Condition, Refrigerator, Washing Machine, and Home Appliances
  • Provide installation and demonstration.
  • Provide Repair at the service center.
  • Provide Repair Delivery item to and from Service Center
  • Provide home repair service

Eco / AIOT

  • Representative Repair Service Center for various brands in the country
  • Products Include Buds, router, gaming monitor, Electric Scooter, Smart air fryer, Handheld Garment Steamer, TV Stereo and other
  • Provide Installation and Demonstration
  • Provide Repair at the service center
  • Provide Repair Delivery item to and from Service Center
  • Provide On-site repair service

Warehouse Management

  • Product & Spare Part management
  • Customer System Adoption
  • Storage capability 75,000 Line items In Store
  • Capability In-bound – Out-bound 3,500 Transactions per day
  • Android PDA 2D scanner
  • CRM of Customer

Store POS Management

  • Representative Repair Service Center for various brands in the country.
  • Store opening and closing ( Install / De-install)
  • Late night Store repair services
  • Multiple level service for POS and Stores

ATM Machine

  • Standardized Service center representative for ATM in various brands in the country.
  • Repair parts and ATM equipment.
  • ATM assembly and installation (camera, alarm, software and more)
  • Level 3 repair on PBA re-soldering, chip replacement
  • Experience of engineer repair skill

Vending Machine

  • Representative Repair Service Center for various brands in the country
  • Provide Installation and Demonstration
  • Provide Repair at the service center
  • Provide Repair Delivery item to and from Service Center
  • Provide On-site repair service Nationwide
  • Provide service SLA by Customer Requirement

Green Project

  • Dis-assemble product and Pack Good Parts for future use
  • Products Include Mobile, Tablet, TV, Printer, other product
  • Products Include Mobile, Laptops, Tablets, TV, Printers, other product
  • Breaking of EOL stocks to take out spare parts
  • Dis-assemble product and Pack Good Parts for future use
  • Sending back Spare parts to the Customer head office / Factory for re-use
  • Cannibalize EOL / Bad stocks to get the best spare parts and save cost for the Customer

Refurbishment / Re-work Project

  • Un-Packaging
  • Re-Packaging and Shrink-wrap
  • Un-Install/Re-Install Software
  • Inspection unit
  • Repair unit (L1-L3)
  • Software Upgrade
  • Shrink – Wrap
  • Sticker/Label/Barcode

Installation / Demo

  • Trained Technicians by Brands
  • Put the highest priority on customer satisfaction
  • 100% Follow SOP of Customer
  • Provide service SLA by Customer Requirement
  • Experience of engineer skill
  • Hi-end product / Premium Product
  • Provide On-site service nationwide

Other Product

  • Provide support other services as customer required
  • The high level of skill of the technician in adapting and learn new products new repair skills without limits